Bench & on-site service — 3361 Heron Way, Portland, OR 97209 Mon–Fri 8:00–18:00 · Sat 10:00–16:00 (Pacific) Call 503-782-7740
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Pricing

Published rates, updated July 2026

We print our prices because guessing wastes everyone's morning. Figures below are in US dollars and exclude parts unless stated. Oregon has no state sales tax; nothing extra appears on the invoice at the end.

Households

Bench service

$49 diagnostic

Credited against the repair if you go ahead.

  • Labour billed at $95/hour, half-hour minimum
  • Screen replacement from $139 + panel
  • SSD upgrade with migration $129 + drive
  • Virus / malware cleanup, flat $149
  • New computer setup, flat $119
  • 90-day warranty on our labour
Book a drop-off
Projects

Installation work

$115 /engineer hour

Fixed-price quote given for anything over four hours.

  • Cat6 drop, terminated and tested: $145 each
  • Wireless survey, up to 6,000 sq ft: $395
  • Firewall install and policy build: from $650
  • Rack rebuild and labelling: from $850
  • Office move, per workstation: $95
  • Materials at cost plus 12% handling
Get a project quote

Line by line

Common jobs and what they usually cost

Ranges reflect the difference between a straightforward machine and one that fights back. You always get the exact figure in writing first.

JobLabourPartsTypical turnaround
Diagnostic assessment$49 flat—Same or next day
Laptop screen replacement$139–$189$70–$3201–3 days
Battery replacement$69$45–$150Same day if in stock
Charge port / DC jack repair$120–$210$15–$602–4 days
Liquid damage clean and assess$149Quoted after teardown3–5 days
Thermal rebuild and fan service$99$0–$851–2 days
Windows 11 clean install + migration$159—1–2 days
Logical data recovery$220–$480Return media from $452–6 days
Cleanroom recovery (partner lab)Quoted per case, typically $650–$1,600Included7–15 days
On-site visit, metro Portland$135 first hour, $95 after—Booked to your slot
Emergency out-of-hours call-out$210 first hour, $145 after—Best effort, same day

Terms in short

How billing works

  • No work starts without your written or recorded approval of the quote.
  • If the job turns out cheaper than quoted, you pay the cheaper figure.
  • If it turns out more expensive, we stop and ask before continuing.
  • Households pay on collection. Card, debit, cash or bank transfer.
  • Contracted businesses are invoiced monthly, net 14 days.
  • Unrepaired machines are returned for the $49 diagnostic only.

Full terms of service → · Warranty & refunds →

Discounts we actually apply

Ways the bill goes down

Non-profits & schools

15% off labour on presentation of your Oregon registration.

Second device, same visit

Half-price diagnostic on every additional machine dropped off together.

Annual managed billing

Pay twelve months up front and the thirteenth is free.

Referrals

$40 credit on your next invoice when a neighbour or client mentions your name.

Straight answer

Will a repair actually be worth it?

Our rule of thumb: if the fix costs more than half of a sensible replacement, we say so and help you choose the replacement instead. Nobody at Sablefir is paid on commission, so there is nothing in it for us either way.

Ask about your machine